Privacy Policy for Kelly’s AC

Effective Date: 03/05/25

  1. Introduction
    At Kelly’s AC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including information obtained through SMS communications.
  2. Information We Collect
    We may collect the following types of information:
  • Contact information (e.g., name, phone number, email address)
  • Service-related information (e.g., appointment details, billing information)
  • SMS opt-in data (e.g., phone numbers for appointment reminders)
  1. How We Use Your Information
    We use your information to:
  • Provide and manage our services (e.g., scheduling appointments, sending reminders)
  • Communicate with you about your account or services
  • Send promotional offers (if you have opted in)
  • Improve our services and customer experience
  1. Sharing Your Information
    We do not share your SMS opt-in data or phone numbers with third parties for marketing purposes. Your information may be shared with service providers only to fulfill the services you request (e.g., payment processing).
  2. SMS-Specific Disclaimer
    SMS opt-in data and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
  3. Your Rights
    You have the right to:
  • Access, update, or delete your personal information
  • Opt out of SMS communications at any time by replying “STOP”
  • Request a copy of the information we hold about you
  1. Contact Us
    If you have questions about this Privacy Policy or your data, please contact us at:
  • Email: info@mykellysac.com
  • Phone: 281-909-7002
  • Website: mykellysac.com

SMS Terms & Conditions

  1. SMS Consent Communication:
    The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
  2. Types of SMS Communications:
    If you have consented to receive text messages from Kelly’s AC, you may receive messages related to the following:
  • Appointment reminders (e.g., for AC maintenance or repairs)
  • Follow-up messages (e.g., after a service is completed)
  • Billing inquiries (e.g., payment reminders or invoices)
  • Promotions or offers (e.g., discounts on AC services)
  1. Example Message:
    “Hello, this is a friendly reminder of your upcoming appointment with Kelly’s AC at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Kelly’s AC at any time.”
  2. Message Frequency:
    Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your appointments, billing, or promotions.
  3. Potential Fees for SMS Messaging:
    Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
  4. Opt-In Method:
    You may opt-in to receive SMS messages from Kelly’s AC in the following ways:
  • Verbally, during a conversation
  • By texting our number
  1. Opt-Out Method:
    You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
  2. Help:
    If you are experiencing any issues, you can reply with the keyword HELP.
  3. Standard Messaging Disclosures:
  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
  • Message frequency may vary.